So why is it that when it comes to mastering a CRM package most
of us expect to learn simply by osmosis, hands-on experimentation
or trial and error? If you don't invest in formalised training,
with a talented communicator as an instructor, your staff will be
sentenced to frustration beyond compare. Too often, especially as
small businesses, we look at training as unnecessary or too expensive,
so we settle for on the job training.
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